At Erudite Training Ltd, we are committed to safeguarding your privacy. This policy is in place to inform you how your details are used and why. All information is used in accordance with the General Data Protection Regulation.
Please note this policy may be changed periodically, so it is recommended you review it from time to time.
What information is collected about you?
- Email address
- Address and post code
- Past courses with us
- Any courses you are interested in
If you book a course with us, we use your name, address and/or email address, telephone number, date of birth, photo ID, National Insurance number, qualification details and payment details.
If booking on behalf of another individual for a company, we will collect your business name, company address, telephone number, email address and the same details listed above for the individual.
If making an enquiry about course information, we will collect your name, email address, telephone number and details of the course you are interested in.
Our information is collected when you contact us by phone, email, online, social media or come in to the centre about our courses.
What do we do with this information?
- Provide course information that pertains to you
- Record keeping, processing your booking, authorizing payments, sending bills
- Process your details with awarding bodies
- Send details when applicable to course tutor so they may respond to you directly
- Provide relevant information to you about courses, promotions and/or events that may interest you
- Notify you of any changes with Erudite Training Ltd
- Process job applications
- Analyse data and operation of our website for improvements to our services
If your consent has been provided, you enquired about our courses or were a student, we may use your details to provide you with information on courses you may be interested in. You may change your mind at any time by emailing us email@example.com. We provide an unsubscribe option with each email.
We may process data about your use of our website through Google Analytics. The data may include your IP address, browser type, geographical location, and length of visit, page views, as well as information about frequency and pattern of service use. This information may be shared with our web developer and search engine providers to assist us in the improvement and optimization of our website.
At Erudite Training, we ensure only authorized persons have access to your information. For some services we do use third parties, including our web server, EKM Response mail server, printing distributor, banks that process payments, Stroma for our online booking and awarding bodies such as EAL and City and Guilds. We give them only the information that is necessary to provide the service we have agreed upon. They operate with the same care over data protection that we do.
We understand that transparency is key with your personal details. It is your right to request information about the details we hold about you; send us a written request to:
Erudite Training Ltd
Tudor Industrial Estate, Ashton St
Dukinfield, SK16 4RN
It is also your right to have your information erased. If you want your information deleted permanently or believe that any information that we have is incorrect, please email us at firstname.lastname@example.org